Returns & Exchanges
At CarToCamp, we want you to be fully prepared for your next adventure, which is why we offer a 30-day window for returns on all unworn and unwashed apparel. If your gear doesn't fit your journey, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
